We debuted at the Best Performance 2026 Awards with an achievement that reflects the strength of our solutions: two golds, with the cases we built for Sem Parar and Casas Bahia. Each project won its category, and one of them ranked 9th in the overall standings of the entire event.
For companies looking to increase credit recovery and scale with artificial intelligence, this achievement has a direct meaning: our technology already delivers results in operations of major brands and is now also recognized by the awards. We build solutions to negotiate better, make payment easier and generate measurable financial impact.
With Sara, the generative AI Hyper Agente we built for Sem Parar, we won gold in the Innovation in Credit Recovery Strategies category. Her evolution from WhatsApp to a multichannel operation expanded the reach of the operation, combining digital negotiation, inbound service and outbound approaches.
The case adds up to R$133.6 million recovered across all channels. In AI Text alone, R$90.8 million were recovered between January and July 2026, a 260.2% increase over the whole of 2025.
The award highlights our ability to turn a collections operation into a more efficient journey, with personalized service at scale and results that show up in our partners' financial recovery.
See the Sem Parar caseWith Casas Bahia, we won gold in the Excellence in Collections category. The recognition came with Isa, the generative AI conversational voice Hyper Agente we built to make installment-plan negotiation more flexible and closer to each customer's reality.
In the comparison presented in the case, the solution recorded a 163.2% increase in the number of payments compared with the deterministic digital model. In July 2026, the operation's overall result reached R$959.3 thousand paid.
By understanding objections and adapting the negotiation, Isa expands recovery possibilities while keeping the conversation natural. This practical application of technology, connected to business results, is what underpins the award-winning case.
See the Casas Bahia caseTwo golds in our first participation and a case among the top ten of the entire event make Best Performance 2026 a milestone in our journey. This achievement strengthens our role as a partner to companies that want to raise the performance of their operations with AI.
We share this recognition with Sem Parar, Casas Bahia and the professionals who turned each project into results. The trust of our partners and the continuous work of our teams were decisive in taking these deliveries to the podium.
Your company can also count on the experience behind these two golds. We combine proprietary technology and operational know-how to build Hyper Agentes aligned with each business's challenges and goals.
Talk to our team and find out how to apply this intelligence to increase credit recovery and improve your customers' experience. Let's build the next success story together.